Vetecom is a trading division of VITECOM LTD Registered within the UK (17376487) . (hereinafter referred to as "the Company", "Vetecom", "we", "us", or "our").

• Website Platform: https://vetecom.co.uk
• Enquiries & Data Requests: Submissions must be formally routed through our secure website contact infrastructure.

We currently collect, process, and maintain the following data classifications:

• Corporate & Personal Identifiers: Full name, corporate title, veterinary surgery/business name, Royal College of Veterinary Surgeons (RCVS) status or corporate registration details, and geographic postcodes.
• Contact Infrastructure: Professional email addresses, direct telephone/mobile numbers, and registered corporate billing addresses.
• Platform & Transactional Activity: System access logs, trading portal preferences, and unique identification data essential for operating our digital distribution framework and upcoming self-service auction application.

Most of the information we process is provided directly by you or your authorised corporate representative for the following business reasons:

• Digital submissions via our secure website contact and registration forms.
• Direct corporate correspondence via mobile, text (SMS), email, or secure digital channels.
• Formal registration data provided for accessing the e-commerce distribution frameworks.
• Credentials shared during accredited industry trade exhibitions and partner summits.

We utilize this information specifically to:

• Authorise, verify, and manage user accounts on our digital platforms.
• Securely process direct B2B procurement requests and clear financial trade placements.
• Coordinate high-yield asset rotations, multi-channel marketing campaigns, and B2B product distribution.
• Deliver critical system communications, updates to policies, or automated notices regarding the auction engine.
• Issue highly targeted industry news and product updates matching your verified commercial profile.

We may share this data with regulatory bodies, judicial institutions, or governance systems only where explicitly consented to by you or mandated by prevailing UK legislation.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on to process your business and personal information are:

• (a) Consent: You maintain the right to withdraw consent at any timeframe by submitting a formal request via the Vetecom contact portal.
• (b) Contractual Obligation: Processing is mandatory to establish, execute, or manage trade agreements, asset listings, and direct distribution frameworks.
• (c) Legal Obligation: Processing is legally required to comply with statutory accounting, anti-money laundering, and financial auditing laws.
• (d) Legitimate Interests: Processing is required to ensure system network security, eliminate market fragmentation, and provide a secure, validated ecosystem for clinical and retail buyers.

All corporate and personal datasets are maintained within secure, encrypted database management systems.

We retain transaction logs, personal identifiers, and operational account details for a fixed period of 3 years following the termination of an active trading relationship or account inactivity. Upon the expiry of this timeline, all related data is permanently deleted from our servers via secure data-purging algorithms.

Under UK data protection law, you hold clear, enforceable rights regarding your information:

• Right of Access: The right to request comprehensive copies of all personal data held by us.
• Right to Rectification: The right to demand immediate correction of inaccurate or incomplete corporate data.
• Right to Erasure: The right to request the permanent deletion of your data under specific statutory conditions.
• Right to Restriction: The right to restrict data processing while disputes or credentials are under review.
• Right to Object: The right to formally object to processing based purely on legitimate interests or direct marketing channels.
• Right to Data Portability: The right to have your digital datasets transferred directly to another trading network or corporate system.

No regulatory fees are required to invoke these rights. Upon receipt of a formal data request via our portal, we maintain a statutory window of one month to respond.

If you have concerns regarding our data usage, you can file an internal escalation directly at https://vetecom.co.uk via our website contact page.

Should our resolution prove unsatisfactory, you retain the legal right to escalate your complaint directly to the Information Commissioner’s Office (ICO):

• Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Helpline: 0303 123 1113
• Website: https://www.ico.org.uk

These Terms of Business govern the access and deployment of the digital platforms, e-commerce architectures, distribution networks, and automated auction platforms owned and operated by Vetecom (a trading division of Bubo Holdings Ltd.). By accessing our environments, registering a practice profile, or engaging in our multi-channel distribution systems, you agree to comply fully with these terms.

Vetecom operates strictly as a B2B network. Access to our wholesale portals, distribution tools, and automated auction mechanics is reserved exclusively for verified veterinary professionals, clinical OEMs, independent pet retailers, groomers, and licensed industry stakeholders.

• All registering entities must present valid credentials (such as an RCVS registration or corporate business number).
• We reserve the unilateral right to deny platform entry, terminate access, or revoke user accounts if a corporate profile cannot be structurally verified.

The platform provides an automated, self-service digital auction environment designed to coordinate high-yield asset rotations and equipment sales across the United Kingdom.

• Listing Integrity: Any clinical manufacturer, OEM, or veterinary practice listing equipment warrants that all product descriptions, diagnostic statuses, and operational parameters are accurate.
• Binding Contracts: A successful bid or purchase placement executed through our automated system constitutes a binding commercial trade contract between the respective buyer and seller.
• Fees & Commissions: All automated auction placements, successful trades, and asset transfers are subject to our standard platform tariff schedules. Fees are automatically computed, clear via our secure financial pathways, and are non-refundable upon trade finalisation.

Vetecom facilitates distinct direct-to-customer pathways through our specialized retail networks.

• Strategic Hub Realignment: Our system purposefully redirects marketing focus from bloated, traditional corporate mass-campaigns into independent pet care businesses (retailers, groomers, local service providers).
• The Goosh Model: Independent pet care partners receive direct technology access, operational support frameworks, and unique monetization capabilities, enabling them to operate as verified local distribution and sales hubs.
• Brand Engagement: Brands deploying our distribution frameworks gain exclusive access to local data metrics, customer footprints, and dedicated hyper-local marketing ecosystems.

Vetecom provides its e-commerce portals, tech integrations, and automated auction software on an "as-is" and "as-available" architecture.

To the maximum extent permitted by UK law, Bubo Holdings Ltd. (trading as Vetecom) accepts no liability for indirect, incidental, or consequential losses, loss of business revenue, data interruption, or trade discrepancies occurring directly between independent buyers, sellers, or network partners utilizing our software.

All proprietary software code, web applications, user interface frameworks, branding coordinates, technical documentation, and systemic architectures connected to Vetecom and the "Goosh" networks remain the exclusive intellectual property of Bubo Holdings Ltd. No part of our infrastructure may be reverse-engineered, duplicated, or utilized externally without our prior, written corporate authorisation.

These Terms of Business and any associated contractual relationships are governed entirely by the laws of England and Wales. All parties interacting with our networks submit irrevocably to the exclusive jurisdiction of the English courts.